I would also strongly recommend that you have your lawyer review them. If you consider your personal data or listing data as an asset, you should be careful when you extend rights to that asset to Zillow Group or any other entity – especially an entity that generates revenue by leveraging your asset.
Here are a few highlights that we are concerned about. You might be too.
Zillow does not claim any responsibility for any consequences that may be caused by the usage of their websites or software application. That blanket statement covers all of their brands and products.
Once you provide data to Zillow, you are prohibited to reuse the data yourself other than limited use. This is outlined under prohibited use, item 5.
Any fee paid for services is not refundable.
Any information uploaded by you has the same effect of providing an irrevocable, free, perpetual license to use, reproduce, modify, or create other stuff using your data. And, as in the past – by submitting your data you guarantee that you have all of the rights to do so and that you are not offending any other persons’ rights. For example, when using a professional photographer to take photos of a home you are marketing, you need to make sure that the photographer has authorized you to give the irrevocable and perpetual license to use that data.
This is a big one – you are entering into an agreement that allows them to make a referral to a real estate professional and to be paid a valuable consideration for facilitating the connection. This is also true of referrals to loan providers, origination services, title, etc. Zillow claims the right to get paid for all of these referrals but is not in any way responsible for any harm that this may cause you or your company. They can even run a credit check through Checkr or Experian and share that information to others.
You do have the right to delete your account and all personal data – but not listing data.
You agree to indemnify Zillow Companies and agree not to receive any direct or indirect damages as a result of your use of their services or the services of any third party.
They make no warranties about their service.